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Why is Rate Money expanding its branch network throughout Australia?

Why is Rate Money expanding its branch network throughout Australia?

Why is Rate Money expanding its branch network throughout Australia?

Why is Rate Money expanding its branch network throughout Australia?

Despite the trend of branch closures, the lender Rate Money is increasing its physical footprint across Australia. This move raises questions in a digital age where bank branch closures are becoming common. However, Rate Money, a force in the self-employed lending market since its inception in 2019, has chosen to go against the trend by recently opening new branches in Brisbane and Southern New South Wales.

Why is Rate Money Expanding its Branch Network?

Rate Money’s decision to expand physically is based on the belief that brick-and-mortar operations are essential. The company’s executive team, with over 70 years of combined experience, understands the value of a physical presence in building lasting customer relationships and gaining deeper insights into the markets they serve. Rate Money’s CEO and co-founder, Ryan Gair, explains that being physically present allows them to meet local customer needs and comprehend unique market dynamics.

Rate Money’s Rapid Growth

Rate Money has established 38 branches across Australia to date, affirming the company’s decision to grow physically. Gair emphasises the importance of a personal touch in financial matters, especially for busy self-employed professionals. This approach provides a sense of security and assurance, strengthening customer loyalty.

Building Local Relationships

Rate Money recently welcomed Julie Lawrence, Nicole Palazzi, and Sida Song to lead their respective teams at the newly formed branches in Aspley, Fortitude Valley, and Logan. A few weeks later, the company announced the opening of a branch in Nowra, serving the broader South Coast communities of Kiama, Ulladulla, and Batemans Bay. Co-principals Matt Cooney and Scott Morton head this branch, bringing decades of collective experience to the region.

Rate Money’s Milestone

Rate Money recently reached a significant milestone – writing $8 billion in loans. Gair attributes this success to their model that directly addresses the complexities of self-employment. This achievement reflects the commitment of their head office team, which has streamlined processes and enhanced customer relationships, ensuring exceptional service delivery.

Rate Money’s Future Goals

Rate Money aims to build a network of 50 high-performing franchises, focusing on ensuring each one is successful and thriving. Rather than rapidly expanding, the priority is on maintaining a strong, cohesive group of franchises. This approach ensures strategic geographical positioning across Australia, reducing competition among franchises and providing ample growth opportunities.

In conclusion, Rate Money is charting its own course in the financial sector. By expanding its physical presence, the lender is building local relationships and ensuring a personal touch in their services, even in an increasingly digital world.

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